Talk to a person
Help, billing and press: hello@octoque.com. Your data: hello@octoque.com. Legal requests: hello@octoque.com. Security problems: hello@octoque.com. There's no contact form here on purpose: email keeps a copy of your message in your own outbox.
Help with Octoque
hello@octoque.comQuestions, problems with a post, billing, ideas. Signed in? Use Feedback & help in the app: the reply arrives in Activity and by email.
A person replies, usually within a day.
Privacy
hello@octoque.comSee, correct, export or delete your data, or ask how it's used. Write from your account email so we know it's you.
We answer within 30 days (one month in the EU and UK).
Privacy request form →Legal requests
hello@octoque.comReports of illegal content, requests from authorities, and anything else legal.
Legal request form →Copyright
hello@octoque.comCopyright notices and counter-notices.
Copyright notice form →Grievance Officer (India)
hello@octoque.comComplaints under India's IT Rules and data protection law.
We acknowledge within 24 hours and resolve within 7 days.
Grievance form →Security
hello@octoque.comFound a vulnerability? Send the steps to reproduce it. Please don't access other people's data.
We reply within 2 business days.
Security and disclosure rules →Press
hello@octoque.comInterviews, facts and logos. Put "Press" in the subject.
Press kit →The company
Octoque is made by Zenproducts Technology Private Limited, a company in India. Registration details, the people to contact under each country's law and our representatives are on the company notice.
Before you write
- Many answers are in the FAQ.
- If a post didn't go out, open it in the app: it says why in plain words, and Fix & retry walks you through it.
- Never send your password or an API key by email. We never ask for them.