Help centre
Messages and reviews
Every DM in one list, welcome questions, replying to Google reviews, and mentions of your brand.
- Read and answer your DMsMessages shows every DM from Instagram, Facebook, TikTok, Bluesky and Reddit in one list.
- Add welcome questions to your DMsUp to 4 questions people can tap when they open a chat with you on Instagram or Facebook, plus Facebook's greeting.
- Reply to Google reviewsWith Google Business Profile connected, Comments has a Google reviews tab: reply, change or delete your reply.
- Track mentions of your brandAdd up to 10 keywords or brand names and Mentions lists the posts that use them on Bluesky, YouTube, Instagram and Threads, newest first. On Studio.