Every post error message, explained

• Instagram needs you to reconnect this account. Go to Connected accounts and tap Reconnect.

  The platform ended Octoque’s access (password change, app removed, Page access changed). Reconnect, then tap Retry on the post.

• Instagram asked us to slow down. Try again in a few minutes.

  The platform is limiting how fast posts come in. Octoque retries on its own; you can also tap Retry after a few minutes.

• We couldn't reach Instagram just now. Retry, or we'll try again for you.

  A short outage or network problem. Octoque keeps trying; tap Retry if you’d rather not wait.

• Instagram didn't accept the post. Check the video and caption, then retry.

  The platform refused the post without giving a reason we can show. Check the video plays, the format is MP4 or MOV, and the caption follows the platform’s rules, then Fix & retry.

• Instagram said: …

  After “said:” is the platform’s own reason, word for word. Fix what it names (often the video’s format, size or length), then Fix & retry. If the reason makes no sense, write to us with a screenshot.

• The video is 3:20; this platform allows 3:00. Trim it and retry, or leave this platform out.

  Tap Fix & retry, choose Keep the start or Keep the end, then Save & retry. See videos that are too long.

• We couldn't trim the video (…).

  Making the shorter copy failed. Retry once; if it fails again, export the video again (MP4, H.264) and make a new post, or write to us.

• Choose who can see this on TikTok, then retry.

  The post has no TikTok privacy choice (for example a post made through the API). Tap Fix & retry, choose Who can see this, then Save & retry.

• This account was disconnected, so it didn't post here. Reconnect it and make a new post

  The account was disconnected before the post’s time. Connect it again, then Duplicate the post.

• Instagram didn't accept the post.

  The platform refused it and gave no details. Check the file and caption and retry; if it happens again, write to us.

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